Course Code: SBMS3216
Course Title: Health Services Management
Unit: 2
Faculty Package / Core / Elective: Major Elective
Concentration Area: B
Year of Study: Year 3 or above
Term: 1
Pre-requisit:: Nil
Co-requisite: Nil
Course Coordinator:

Dr KEE Francis


This course introduces students to the current principles and practices in the management of health services organisations. Students will learn about the planning and implementation of policies at these work settings. Practices in user service skills, communication skills, employee motivation and staff training options will be discussed. Selected topics of particular concern to the community, such as medical error reduction and quality assurance, will also be discussed.

Offering Year: 2019/20 onwards

Note: Course details and requirement are to be updated from time to time. Students are advised to visit this website and CUSIS for the most updated information.